SHIPPING INFORMATION
WHAT ARE YOUR SHIPPING RATES?
We offer $9.95 flat rate shipping within Australia. You are welcome to upgrade this to express shipping, at your expense, at the checkout.
We also offer free shipping for orders over $99.
All orders are shipped from Melbourne, Victoria, Australia.
WHEN WILL BE ORDER BE SHIPPED?
If your order is marked as 'in stock', it will be shipped within 5 business day of receiving the order.
Business days are Monday - Friday.
When placing a pre-order for an item please note that if you order an item that is available on pre-order along with other items in the same transaction they will all be shipped in full when the last pre-order item arrives.
If you require delivery of other items sooner please place a separate order.
DO YOU OFFER INTERNATIONAL SHIPPING?
If you are from USA or Canada please shop through our USA store which can be found HERE.
For New Zealand orders, please shop via our stockist; The Playful Ones.
All other international orders can be made through The Creative Toy Shop.
Christmas Lodgement Dates
LAST DAY FOR ORDERS SHIPPED IN 2023 IS 21ST DECEMBER.
These recommended lodgement are based on the Australia Post Guidelines released November 2023. These are the final dates for Parcel post (regular post) and Express Post, to help deliveries arrive before Christmas. Please place your order at least 1 business day before the cut-off to allow us to pack your order.
Regular post lodgement dates:
Express post lodgement dates: